| Step |
Activity |
Description |
| I |
Kick-off |
An
Initiation of ISO 9001 in the organization (6 days)
|
| 1 |
ISO
9001 Sensitization Course |
Quality
sensitisation for Top Management.Quality sensitisation
for Technical Staff and Middle Management. |
| 2 |
Baseline
Assessment and Roadmap |
Understand
the current documented policies, procedures and standards
Assess the extent of difference from the ISO 9001:2000
standard.Prepare a Road Map for achieving ISO 9001:2000
certification. |
| 3 |
Training
for Process Writing (if required) |
Training,
writing exercises, process review sessions.
|
| II |
Documentation
and Deployment |
|
| 4 |
Quality
Policy & Apex Manual Documentation
|
Quality
Policy Brainstorming and Apex Manual writing.Release of
Quality Policy.Formation of task forces for process writing. |
| 5 |
Training
for Specific Areas |
Provide
training on specific topics that are identified in the
Road Map. Typical areas where training is normally required
are:Project Management, Estimation, Peer Reviews, Metrics
and Quality Assurance. |
| 6 |
Process
Documentation
|
Following
set of activities will be repeated for each process: Investigate
current practice, Identify improvement opportunities,
Define process improvements, Document the process, Review
the documented process and Release process for deployment. |
| 7 |
Process
Deployment |
Train
staff.
Deploy the processes.
Identify & implement process improvement. |
| 8 |
Steering
Committee Meetings |
Review
progress of ISO implementation.Identify mid-course corrections. |
| III |
Internal
Audits |
|
| 9 |
Internal
Auditor Training |
Internal
Auditor Training. |
| 10 |
Internal
Audits |
Perform
internal audits, Identify non-conformances, Identify corrective
actions and Implement corrective actions. |
| IV |
Certification |
|
| 11 |
Identify
Certification Body |
Identify
client's requirements from certification, Shortlist and
Select certification bodies.
The final certification Audit would not be conducted
by QAI |
| 12 |
Adequacy
Audit |
Perform
adequacy audit ( by Certification Agency).
Assist in identifying corrective action based on the Audit
Report (from the certification agency).Facilitate the
implementation of corrective action. |
| 13 |
Compliance
Audit |
Perform
compliance audit (by Certification Agency)
Identify corrective action and Implement corrective action. |