ISO 9000 Implementation Roadmap

Step Activity Description
I Kick-off An Initiation of ISO 9001 in the organization (6 days) 
1 ISO 9001 Sensitization Course Quality sensitisation for Top Management.Quality sensitisation for Technical Staff and Middle Management.
2 Baseline Assessment and Roadmap Understand the current documented policies, procedures and standards
Assess the extent of difference from the ISO 9001:2000 standard.Prepare a Road Map for achieving ISO 9001:2000 certification.
3 Training for Process Writing (if required) Training, writing exercises, process review sessions. 
II Documentation and Deployment  
4 Quality Policy & Apex Manual Documentation  Quality Policy Brainstorming and Apex Manual writing.Release of Quality Policy.Formation of task forces for process writing.
5 Training for Specific Areas Provide training on specific topics that are identified in the Road Map. Typical areas where training is normally required are:Project Management, Estimation, Peer Reviews, Metrics and Quality Assurance.
6 Process Documentation  Following set of activities will be repeated for each process: Investigate current practice, Identify improvement opportunities, Define process improvements, Document the process, Review the documented process and Release process for deployment.
7 Process Deployment Train staff.
Deploy the processes.
Identify & implement process improvement.
8 Steering Committee Meetings Review progress of ISO implementation.Identify mid-course corrections.
III Internal Audits  
9 Internal Auditor Training Internal Auditor Training.
10 Internal Audits Perform internal audits, Identify non-conformances, Identify corrective actions and Implement corrective actions.
IV Certification  
11 Identify Certification Body Identify client's requirements from certification, Shortlist and Select certification bodies.
The final certification Audit would not be conducted by QAI
12 Adequacy Audit Perform adequacy audit ( by Certification Agency).
Assist in identifying corrective action based on the Audit Report (from the certification agency).Facilitate the implementation of corrective action.
13 Compliance Audit Perform compliance audit (by Certification Agency)
Identify corrective action and Implement corrective action.

   

Sector Overview

Software Process
Improvement
 
- SPI Overview
- CMMI®
- Software CMM®
- People CMM®
- ISO 9000 
- Intro to ISO 9000
- ISO 9000:2000
  roadmap
- ISO 9000 training
- Six Sigma
- Project Management
IT Service Management

Assurance
Training
Project Management Center of Excellence Overview

Benchmarking

Organizational
practice
Conferences
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