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Watts Humphrey and
his colleagues at IBM developed the original concept for a process
maturity framework in the early 1980s. The first complete formulation
of the process maturity framework underlying the CMM®
was presented in 'Managing the Software Process' by Humphrey
in 1989. Through software process assessments, workshops, and
extensive reviews, the SEI evolved Humphrey's process maturity
framework into the Capability Maturity Model ® for Software
(SW-CMM ® ) [Paulk 95]. Version 1 of the Capability Maturity
Model for Software was released after extensive national review
in August 1991, and Version 1.1 [Paulk 93a, 93b] was released
in January 1993.
In brief, the maturity framework builds an environment in which:
- practices
can be repeated;
- best
practices can be rapidly transferred across groups;
- variations
in performing best practices are reduced;
- and
practices are continuously improved to enhance their capability.
QAI is
working with several organizations to help them leverage the
CMM® model to get lasting process improvements leading
to business advantage, providing them end-to-end services
in implementing the CMM® model. The services include
Consultancy
The consulting and facilitation
support is typically given for action planning, milestone
setting, Key Process Area (KPA) development, piloting and
institutionalization, documentation reviews, analysis and
review of metrics, determining organizations' readiness for
the assessment,pre-assessment planning, CBA-IPI guidance etc.
Details of some of the popular CMM®
services are as follows:
Documentation Review
QAI reviews the process documentation of client organizations
to assess adequacy, effectiveness and conformance to the CMM®
framework requirements. Comments and recommendations are provided
to make the documentation effective, usable and CMM®-compliant.
Process Development and Deployment Facilitation
QAI works with its clients to define
and implement processes to support various KPAs. This typically
involves working with various KPA teams for defining and documenting
processes, piloting and institutionalization of planning and
monitoring.
ISO-to-CMM® transition
QAI helps its clients plan and execute
an effective transition strategy by conducting a gap analysis,
mapping ISO clauses to CMM® KPA's and action planning.
The emphasis is on maximizing the business value available
from both approaches, while conforming to the requirements
of the model.
CMM®-Based Process Assessments
CMM® Based Abridged Assessment (CBAA)
A number of QAI clients request
services to help them determine the state of their CMM®-based
process improvement efforts using QAI's CMM® Based Abridged
Assessment. This methodology is consistent with the CMM®
Assessment Framework and reports on the organization's strengths
and weaknesses relative to the desired maturity level. The
primary advantage of the CBAA is that it requires significantly
lesser resources than a full CBA-IPI, while providing a reliable
overview of the health of the software process improvement
programme.
Pre-Assessment
This is an informal Assessment by QAI's SEISM Lead Assessor,
based on the same guidelines as the Registered CBA IPI. This
acts like a mock assessment. It gives the organization a flavour
of how the actual assessment is conducted.
Formal Assessment (CBA-IPI)
QAI offers the formal CBA-IPI Assessment to its clients.
QAI has a team of 9 highly experienced, SEISM Authorised Lead
Assessors having a cumulative experience of having conducted
more than 100 Assesments.
Training
Official "Introduction to CMM®" course
QAI offers (publicly and in-house) the official "Introduction
to CMM®" course in India. This three-day course is
designed by the Software Engineering Institute (SEISM) and
taught by our faculty, which has been observed and authorized
by the SEISM to teach this course worldwide.
CMM® Overview Courses
QAI offers one day and two-day CMM® Overview courses.
These courses impart the fundamentals of the CMM® framework
to the participants.
KPA-specific Training
QAI offers one and two day courses to cover specific Key Process
Areas. These courses provide an in-depth understanding of
the concepts and process requirements from the CMM® perspective
- leading to effective processes
CMM®and
Capability Maturity Model are registered in the US Patent
and Trademark office.SEISM, CMMISM,
Capability Maturity Model Integration SM, SEPGSM,
PSPSM, SCAMPISM, TSPSM, are
service marks of Carnegie Mellon University
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