- Plenary Session Speakers for India
- Plenary Session Speakers for Singapore
- Plenary Session Speakers for China
D. MIKE PHILLIPS, SEISM, USA
CMMI®-SE/SW V 1.1 - Improving Processes For Better Products
The presentation describes the evolution of CMMI® from the software CMM®
V1.1. It discusses the expansion of the concept to provide a framework
for enterprise process improvements and resultant better products. The
presentation will discuss both of the model representations,
“staged” and “continuous.” The ability of the CMMI® framework to
be expanded to meet other organizational needs is also addressed, while
ensuring that transition to later versions can be done without
detracting from existing transition efforts from legacy models. The
presentation will conclude with a brief discussion of CMMI® appraisals
and training to assure that these elements of transition are familiar to
the audience.
D. Mike Phillips is the director of special projects at the Software Engineering Institute (SEISM), a position created to lead the Capability Maturity Model® Integration (CMMI®) project for the SEISM and the Steering Group. In addition to his bachelor's degree in astronautical engineering from the Air Force Academy, he has master's degrees in nuclear engineering from Georgia Tech, in systems management from the University of Southern California, and in international affairs from Salve Regina College and the Naval War College.
The
speaker Mr Mike Phillips is unable to make it for the Conference.
AJAY BATRA, QAI Limited, India
‘ Life:CMM® - Crossing The Software Frontier ’
Models and techniques like Software-CMM®, People-CMM®, PSPSM, etc. have
helped us understand, manage and improve various facets of the software
profession. This presentation builds on the power of the core
"CMM®" to deal with complex issues in a simple and incremental
manner. The focus, however, is NOT software, but life. The author will
share a practitioner's perspective on using "CMM®" concepts to
know and improve oneself, and applying this for a larger impact on one's
life and society.
Ajay
Batra is both People CMM® and Software CMM® Lead Assessor, only one of the
few in the world authorized to perform both Software CMM® and People CMM®
Assessment. He has over 12 years of experience in the IT industry.
GIRISH V. SESHAGIRI, AISI, USA
‘ Beyond CMM®-PSPSM/TSPSM - To Create And Sustain A National Culture Of
Software ’
In the session, we motivate the senior managers of Indian software
industry to seize the opportunity to go beyond CMM® and truly lead the
world in a quiet quality revolution. We address the following topics:
Current state of software practice worldwide including India Inc. needs
to improve by orders of magnitude for quality and predictability. While
CMM® is necessary to guide improvement, it is not sufficient for global
leadership in software. As one manager who has successfully undertaken
TSPSM projects said, “it is hard to believe unless you do it”.
Girish
V. Seshagiri is the CEO of Advanced Information Services Inc., a winner
of the 1999 IEEE Computer Society/SEISM Software Process Achievement
Award. He is a co-founder of The Watts Humphrey Software Quality
Institute (SQI) in Chennai, India. He is also a co-founder of the
Chicago Software Process Improvement Network (SPIN), Heartland SPIN, and
Chennai SPIN. He is a member of the Industrial Advisory Board, IEEE
Software magazine. He is committed to sharing software quality and
productivity ideas with the software community. His interests are in
business goals driven software process improvement and defect-free
software delivery on time.
DINESH PURI, Cambridge Technology Partners, India
‘ Delivering Multi-site Engagement Projects: Lessons Learnt ’
With the Market becoming progressively demanding with respect to cost
effective quality solutions, more and more companies are increasingly
approaching engagements with a 'Multi-site' perspective. However,
multi-site-engagement projects come with its own set of unique
challenges and risks. Hence, it has become apparent that only companies
who have learnt from their challenges in the past, hold the key to
succeed in the future. 'The Lessons learnt' will prove to be the single
biggest differentiator in successfully delivering quality multi-site
engagements.
Dinesh
Puri is the VP & MD, Cambridge Technology Partners, a global IT
Services and eBusiness Solutions Consulting firm. His portfolio includes
the position of MD, Citrix Systems India. Prior to founding PowerTel
BOCA, he was President Motorola South Asia International Networks
Division. He has over 20 years experience in the IT &
Telecommunications Industry. He has wide ranging experience in Market
Entry Strategies, Joint ventures, General Management, Product Launches
and Sales & Marketing.
DR
LYNN ROBERT CARTER, Senior member, Technical Staff, SEISM
The eServices Capability Model (escm), is the new capability model for IT-enabled services providers developed at CMU's IT-Services Qualification Center (ITsqc), supported by an industry consortium including Satyam & Accenture. It aims at aiding IT-enabled service providers to establish processes that will enable them to develop & improve their capability. The escm is therefore poised to play a significant role in aiding BPO providers to move up the services value chain and harness the tremendous potential for IT-enabled services.
Dr.
Lynn Carter is the Senior Member, technical staff Software Engineering
Institute and Scholl of Computer Science, Carnegie Mellon University.He
has been Director Systems Engineering at Edgcore Technology and
President and CEO of Network Solutions Inc. He has a B.S. and M.S. in
Mathematics from Portland State University and PhD in Computer Science
from University of Colorado.
RON RADICE, STT, USA
‘ Imagine The Possibilities ’
The session will explore some topics that are particularly interesting
at Levels 4 and 5 in both the CMM® and CMMI®. Questions that will be asked
and explored include: What does excellence in software mean today? How
much excellence is needed? Are there limits to excellence in software
processes? What do customers want? What key questions should you be able
to answer for Levels 4 and 5?
Ron Radice is presently the principal partner of Software Technology Transition, a software process improvement company that provides training, consulting services, diagnostic services, and software engineering methods to clients world over. He was the Director of the Software Process Program at the Software Engineering Institute (SEISM) in Pittsburgh, Pennsylvania. He previously worked for 23 years at IBM in various technical and managerial positions. Ron is an authorized CBA IPI lead assessor for both the SCMM® and the PCMM®.
PADDY RAO, Infosys Technologies Ltd., India
‘ Integrating Six Sigma & CMM® For A Competitive Edge ’
Adaptability and resilience are two prime platforms on which we need to
build a business plan. Any long term ( Decades+) view of any Industry
will have to look at Cost Leadership as a growth plank , more than an
insulator. Every initiative that an IT industry takes on must factor the
cost leadership as one of its components. It is time SEPGSM started
appearing in the 2 X 2 and 4 X 4 matrices that 'Big 5' are very fond of
; it is time that Forrester's & Cutters' start articulating about
it. It is time the most competent MBAs ask for position in the SEPGSM. To
achieve this we need to think radically different and out of Box. The
Quality Community should relate deeper with the business community.
Paddy
Rao has 10 years of mainframe & embedded apps experience & 6
years of experience as Operations Head & Six Sigma MBB/Champ. He is
the First Champion/MBB of six sigma at GE Med Systems India. He has
Deployed Six sigma in Mfg, Services, SW and sales. He has set up and
headed Delphi Automotive System's Engg Software Operations. He is
currently Associate VP, Infosys Technologies , championing Delivery
Excellence.
DILEEP RANJEKAR, WIPRO, India
‘ Changing Paradigm in Leadership In IT Business ’
The Leadership Paradigm in the current global environment has undergone
a sea change. In the new economy, there are some challenges that we
understand better, such as the emergence of a new global customer; there
are some changes we understand a little less such as what kind of
strategic responses we need to offer; but there are changes such as
discontinuities in technology, the new emerging employee, impact of
internet on business and future of the economic slow down that we
understand the least.
Dileep
Ranjekar is the Corporate Executive VP, HR of Wipro Corporation. He has
provided leadership to the various innovative People Practices in Wipro
ranging from talent access & selection, leadership development from
within, individualized compensation, employee satisfaction, management
development & making Wipro an exciting fun place. Currently, he also
provides leadership to the efforts of Universalization of Elementary
Education under Azim Premji Foundation.
DR. GARGI KEENI, TCS, India
‘ Will Any Model Help In Achieving Business Excellence ’
With the proliferation of a number of quality models, an
organization is at crossroads to decide which model to adopt. It needs
to answer the question of what is in it for the organization. It is for
an organization to judge the benefits it can reap against the investment
towards implementing these models for improvement. Buzz words like high
maturity levels, zero defects, good enough software, voice of customer
etc which are applicable in different contexts, need to be interpreted
in the relevant perspective. In the session the presenter will address
how TCS has adopted the MBNQA business excellence model to align the
process, people & technology related initiatives in the business
perspective - blending flavor of different models e.g. ISO, CMM®, CMMI®,
Six Sigma, PCMM®.
Dr.
Gargi Keeni is the Corporate Quality Head & VP at TCS, responsible
for managing process improvement activities. She is CQA, PCMM® & CMM®
Lead Assessor & an examiner for Tata Business Excellence Model, has
conducted workshops on Quality Management, SCMM®, PCMM®, ISO 9000 &
TBEM.
SUDHA RAMESH, Polaris, India
‘ CMMI®? Paradigm For The Future ’
The focus of this presentation will be on those aspects of CMMI®, which
relates to the larger perspective of an organization. CMMI® goes beyond
and explicitly mandates a mapping between business objectives of the
organization and project goals. This is achieved in a quantitative
fashion by stressing overtly on a measurement system in the organization
right from the early levels of the maturity continuum. These and other
key differences of this latest model catalyze and mobilize the
organization for a concerted movement towards excellence in software.
Sudha
Ramesh is the Senior VP of Quality at Polaris Software Lab. Under her
leadership Polaris has achieved the coveted CMMI® Level-5. Prior to
joining Polaris she worked in IBM, New York. There she developed
mathematical models in the field of Quality and Reliability. She was a
part of the Six-Sigma implementation team and had pioneered the
application of QFD and Taghuchi in IBM.
P. J. ANANTHAKRISHNAN, Rational, India
‘ New Software Economics ’
Software and its development is getting increasingly complex. The
session gives a view of the management of complexity. It starts with a
simplified COCOMOII model of software economics, involving the effects
of People, Tools, Complexity and Process on Effort. It then considers
the steps necessary to improve each of these factors to reduce Effort
while improving the ability to deliver on time and with Quality. Aspects
covered include improving team proficiency, improving automation through
integrated tools and related topics.
P. J. Ananthakrishnan has more than 20 years experience in software development, systems management, project management, process definition and implementation and quality systems. He is particularly involved in training, mentoring and helping clients adopt modern good software engineering practices, including Rational's Objectory / Unified Process.
Rajendra
K. Bera, IBM Global Services, India
'The Great Millstone of Software Engineering'
The
viewpoint is put forth that software engineering's continuing slow rate
of development is its adherence to an archaic symbolic system. Because
of it, software engineering has failed to make bold strides, think
daringly in intellectual terms, and has very serious problems when
stating requirements, making designs, and implementing code on machines.
Program testing will remain an arduous brute force task unless program
analysis can be done in symbolic terms. With a powerful symbolic system,
software engineering's priorities will automatically shift from its
focus on processes to a focus on managing talented people.
Dr Rajendra K Bera is the
R&D Head of the Exports Group of IBM Global Services India.
Previously he has worked as a research scientist (in various grades)
with the National Aerospace Laboratories, Bangalore (1971-1995); as a
visiting assistant professor of aerospace, mechanical, and nuclear
engineering, University of Oklahoma, USA (1979-1980); and as a visiting
faculty of aerospace engineering at the Indian Institute of Technology,
Kanpur (1988). His current research interests are in high performance
computing related to grand challenge problems in science and technology,
and in quantum computing. Dr. Bera received his B. Tech, M.Tech, and PhD
from the Indian Institute of Technology, Kanpur. He is a member of the
New York Academy of Sciences, and a Fellow of the Institution of
Engineers (India). He has been listed in the Marquis Who's Who in the
World.
Address by SURESH LULLA
Leadership for the Quality Century
Quality is no longer a choice. It is a pre-requisite for entering and
growing in the marketplace. As a discipline, quality has grown from
simply achieving industry standards to one of owning best-in-class
practices.
Leadership for the quality century is based on the following core
values:
1. Customer Driven Quality
2. Responsibility for quality is not fully delegable
3. Management for Quality is based on facts
4. Continuous improvement must become a company-wide habit
5. Speed of response is vital for customer satisfaction
6. Employees must be empowered on capable processes
7. Quality benefits in terms of lower costs and higher revenues must be
traceable to the business results
Suresh Lulla is Managing
Director of Qimpro Consultants Pvt. Ltd. Qimpro specializes in quality
management consulting, training, and auditing. He has developed the IMC
Ramkrishna Baja National Quality Award (RBNQA) criteria and the
International Quality Maturity Model (IQMM). A reputed speaker, he is a
regular invitee to the American Quality Congress (AQC). He has been
directly trained by Dr. J. M. Juran and was on the Board of Editors for
A History of Managing for Quality; McGraw Hill.
S SURYA, Motorola Malaysia Software Center, Singapore
‘ Key Enablers Leading To CMM® Level 5 ’
The talk gives an account of the MMSC’s experiences in achieving the coveted process maturity level. The talk will also highlight the key enablers that drove the organization towards this achievement & will discuss the plans to sustain & improve this capability in the future.
S Surya is the Managing
Director of Motorola Malaysia Software Center (MMSC) since its inception
in 1999. He was Program Manager in Texas Instruments where he was
responsible for a part of Texas Instruments' wireless communications
business. He holds a Master of Business Administration degree (MBA) from
the Sloan School of Management at the Massachusetts Institute of
Technology.
SATISH TUMU, QAI, India
‘ Mature Vs Immature Organizations - Benefits CMM®-based Process
Improvements ’
Mature processes exhibited improved success rate in delivering products
on time as predicted. Several organizations were able to sustain their
growth & profits with very matured & disciplined process frame
works & continuous improvements.
Satish Tumu has over 10
years experience in the area of software process improvements and
software quality. He is a Certified Quality Analyst (CQA) and is
certified for TICK-IT Lead Auditor certification. Prior to QAI, Satish
was with Motorola, Global Software Center where he played a key role in
Motorola's new software center (Hyderabad) getting assessed at CMM® level
5 in record 9 months duration.
TIMOTHY KORSON, Korson Mcgregor, USA
‘ Enhance User Satisfaction ’
Unless the software development team & the users have a shared
understanding of the concepts & relationships in the business domain
in which they are working & some insight into the business
objectives for the new system, the system will never meet user's real
needs.
Dr. Timothy Korson is a
senior partner of Korson-McGregor, and the Dean of the School of
Computing at Southern Adventist University. He has extensive industrial
experience in applying Object-Oriented techniques.
TIM KASSE, Kasse Initiatives LLC, Singapore
‘ What Will Take Place “Outside” My Project’s Boundaries - A
Look At the Need For Supplier Agreement Management ’
The presentation will explore multiple business reasons for using
suppliers & will describe effective means to establish and control
successful supplier relationships.
Tim Kasse serves as the Manager & Principal Consultant of Kasse Initiatives LLC. He is the primary or co-developer of most Kasse Initiatives workshops including: Software Quality Engineering, Software Configuration Management, Risk Management, CMM® Workshop, CMMI® Workshop, Action Focused Assessment, Software Engineering Process Group, & Software Process Improvement Awareness Seminars.
GREG LUND, Rational, Singapore
‘ Best Practices In Software Development ’
Harvested from thousands of projects, companies & industry experts a set of best practices for software development that support the current market needs of developing software faster whilst actually improving the quality have been developed & adopted by leading organizations.
Greg Lund is currently
the Managing Director of Rational Software in South Asia. He has more
than 20 years of experience in the IT industry, covering software
engineering through to IT management, including a consulting practice
for a number of years specializing in development and implementation of
software development methodology, process and configuration management.
Dr Bill Hefley, Carnegie Mellon University
‘ The eServices Capability Model: Realizing The Potential For IT
Enabled Services ’
The eServices Capability Model (escm), is the new capability model for
IT-enabled services providers developed at CMU's IT-Services
Qualification Center (Itsqc), supported by an industry consortium
including Satyam & Accenture.
Dr. Bill Hefley
recently joined the IT Services Qualification Center (ITsqc) in Carnegie
Mellon ’s School of Computer Science. As an associate director of
ITsqc, he is involved in model and evaluation method development as well
as design of measurements to determine the impact of the eServices
Capability Model and eCommerce Capability Model. Previously he was a
principal consultant with Q-Labs, an international software engineering
firm.
ALAN SMITH, i-Excellentia, Singapore
‘ Procedure, Process, Performance ’
The presentation is on the importance of understanding &
communicating in a simple fashion, the jumps between the steps, &
the relevance of strategy, intelligent planning, & the balanced
scorecard.
Prior to starting up his company i-Excellentia, Alan Smith has enjoyed an international career in both IT & quality fields, as tutor, lecturer, auditor & consultant, having worked with BSI & later PSB as head of IT certification. His role in the contribution to ISO9000: 2000 standards in Asia has enabled him to look closely at the true spirit of quality management in a forward-thinking organization.
SUDHA RAMESH, Polaris, India
‘ CMMI®? Paradigm For The Future ’
The focus of this presentation will be on those aspects of CMMI®, which
relates to the larger perspective of an organization. CMMI® goes beyond
and explicitly mandates a mapping between business objectives of the
organization and project goals. This is achieved in a quantitative
fashion by stressing overtly on a measurement system in the organization
right from the early levels of the maturity continuum. These and other
key differences of this latest model catalyze and mobilize the
organization for a concerted movement towards excellence in software.
Sudha Ramesh is the
Senior VP of Quality at Polaris Software Lab. Under her leadership
Polaris has achieved the coveted CMMI® Level-5. Prior to joining
Polaris she worked in IBM, New York. There she developed mathematical
models in the field of Quality and Reliability. She was a part of the
Six-Sigma implementation team and had pioneered the application of QFD
and Taghuchi in IBM.
Special Address by DR. KAIZAD HEERJEE, iDA, Singapore
Dr. Heerjee, the
Assistant Chief Executive for Online Development and Local Enterprise
Internationalization Groups, is responsible for helping develop
Singapore into a knowledge-based economy and society. He provides the
vision and strategy to develop Singapore into a trusted global hub in
the new economy where online transactions and infocomm savvy talents are
pervasive and people lead the way to foster an online e-life style.
As part of the strategy to build Singapore as an infocomm hub, Dr.
Heerjee is also responsible for helping groom globally competitive IT
local enterprises by facilitating and assisting our promising local
enterprises in accessing the key global and regional markets.
Special Address by NAVYUG MOHNOT, QAI,India
More than half of the world’s most highly rated software organizations, according to the International CMM® Level 4 and Level 5 standard, are from India. The SEPGSM Conference is bringing the learning from this success to Singapore, the bastion of quality engineering
Mr. Navyug Mohnot, Executive Director, QAI, will share his experience from over seven years work in building the People and Process revolution in Indian software engineering. He will share his insight into the journey we call ‘Software as the Process’.
DR. CHARLIE SIE, Aviva Bioscience Corporation, California‘
Managing Testing For Iterative/Incremental Development
In CMM® Level 3 Organizations ’
The presentation will take a practical
approach for Program Managers using Iterative/Incremental (IT/IN) life
cycle models showing how to plan testing activities in a strategic way,
& define Test-related Unit Tasks that are fully synergistic with the
IT/IN development life cycle.
Dr. Charlie Sie is Chairman of
the Board at Aviva Bioscience Corporation. He served as Vice President
of the Corporate Engineering Center at Xerox from 1994 to 1998.
DR. BILL HEFLEY, CMU, USA
‘ The eServices Capability Model: Realizing The Potential For IT
Enabled Services ’
The eServices Capability Model (escm), is the new capability model for
IT-enabled services providers developed at CMU's IT-Services
Qualification Center (Itsqc), supported by an industry consortium
including Satyam & Accenture.
Dr. Bill Hefley recently joined
the IT Services Qualification Center (Itsqc) in Carnegie Mellon 's
School of Computer Science. As an associate director of ITsqc, he is
involved in model & evaluation method development as well as design
of measurements.
DANIEL ROY, STPP Inc., USA‘
‘ Synergy Of Review Techniques From PSPSM(SM) To CMM®® ’
Observations, data gathered in industrial setting, & an experimental
framework based on the principles of Basili's experience are proposed to
show the synergy of the PSPSM(SM) personal review techniques, cross
reviews, the TSPSM(SM) approach & Fagan's formal inspections.
Daniel Roy is President of
Software Technology, Process and People (STPP) Inc., a training &
consulting company specializing in the institutionalization of
disciplined software engineering practices at the individual & team
levels.
DAVID GREER, Assess IT, USA
‘ Process Improvement Project Lifecycle Management ’
The process improvement effort is simply a project like any other
project the organization has going on; it must have goals, resources,
entry criteria, tasks and activities, exit criteria, measurements, work
aids, etc.
David Greer has over 20 years of
experience with companies such as Lockheed-Martin, BellSouth &
Boeing, as well as many other clients across the aerospace, telecom
& transportation sectors. He is the president of Assess-IT, Inc
& an Authorized Lead Assessor from CMU SEISM.
LIAO QING, Top Group, China
How Chinese Software Enterprise Implement CMM®-based SPI?
As to enterprises, SPI is the introduction of a new kind of culture
and how can it be integrated with current enterprise's culture. The same
can be easily understood if:
1.We fully understand the function of CMM®
2.Extensively publicize the importance of SPI on enterprise's
development within the organization
3.Provide sufficient training to internal staff
4.Select applicable SPI strategy
5.Correctly bring consulting into play ,which is very essential for
Chinese software
enterprise to conduct SPI.
With the combination of Top Group's practices of SPI, we will share our
successful experiences with our counterparts in Chinese software
industry.
Liao Qing graduated from Southwest
Jiaotong University. He is master of MIS. He is the Rector of Central
Academe, Top Group.
Top Group is the largest
builder of software industrial base, the national new/high-tech
enterprise and a state-level enterprise technical center, as well as one
of the largest application software suppliers and exporters
JERRY ZUO, Rational, China
‘ Software Success Means Business Success. Improving Software
Economics Is Key ’
More than ever, software & the Internet are the key drivers of the
new economy. But to win in today's ultra-competitive marketplace, you
must know how to solve the “software development paradox” the need
to build software fast & build it right. Successful software
development starts with software economics.
Jerry Zuo works in IT industry
about 10 years. He took several business management jobs in IT service
of system integration & software support. He leads Rational China
team to successfully develop several success customers, such as
Motorola, Huawei, ZTE & DTT.
JOHN YU, Motorola, China
‘ How Motorola GSG China Implemented SEISM CMM® L5 ’
How to build up a business oriented software process is very important
& critical task for China software development organizations in the
coming century. The talk gives a successful example from Motorola who
started to practice SEISM PMM since 1993 & CMM® since 1995.
John Yu (Yu Junan) is the
senior manager of Quality and Software Engineering, Motorola Global
Software Group (China). He has 20 years experience in software
development, software related project management & software quality
assurance.
JUDY BAMBERGER, Process Solutions, Australia
‘ CMM®/CMMI® Gap Analysis ’
The
presentation will describe one informal assessment method to prepare for
a formal assessment; describe benefits & limitations of any informal
assessment method. The presentation will show results that help meet the
organization's maturity level objectives.
Judy
Bamberger is a consultant specializing in project management, software
process definition & improvement, quality techniques leadership,
team building, facilitation, & managing change. She is an Authorized
Lead Assessor in the SEISM CBA-IPI method.
LI JIANQI & SHAO YONGBO, Legend (Beijing) Limited
‘ SPI Economics Principle ’
The
paper will explain two principles. First is how to use Statistical
principle in process capability measurement. Other is the economic
principle used in SPI practice.
DR. BING DENG, Shanghai Jiao Tong University
‘ IS-CMM®: Capability Maturity Model® For Information Security ’
The
paper is about the possibility to set up a new security standard for
information systems in one organization. The new information security
standard, which is named as IS-CMM® for Information Security-CMM®, is
based upon the Capability Maturity Model® of SEISM.
ROY KO, HKPC, Hongkong
‘ HKSQA Model, An Implementation Tool For CMM® ’
Hongkong
has developed its own Software Quality Assurance Model, that defines
some basic practices required for software development organizations.
The presentation shares the experiences in implementing the model &
how the it bridges with the requirements in the CMM®.
Roy
Ko is a principal consultant with the Infrastructure & Quality
Division of the Hong Kong Productivity Council. He is currently
responsible for providing consultancy services in software process
improvement, quality assurance and information security issues.
XIAOYUAN HE, Neusoft, China
‘ Software Process Improvement At Neusoft ’
In
a large software company including 1500 engineers & lots of product
lines, how do they steer & manage the activities in SPI? The
presentation will describe the areas that must be addressed to
successfully implement the software process improvement.
Xiaoyuan
He has more than 10 years of experience in the software development
field as a practitioner, manager & consultant. She is currently the
director of the Process Improvement Center at NEUSOFT.
RON RADICE*, STT, USA
‘ Imagine The Possibilities ’
Ron
Radice is presently the principal partner of Software Technology
Transition. He was the Director of the Software Process Program at the
Software Engineering Institute (SEISM) in Pittsburgh, Pennsylvania. He
previously worked for 23 years at IBM.
Edward C. Swanstrom
'International Standards for Knowledge Management'
" Edward C.
Swanstrom is currently the director of the Knowledge
Science and Technology Institute, Secretary-General of the ANSI
Accredited Global
Knowledge Economics Council (GKEC) , and president of eKnowledgeCenter.
He leads the international standards for knowledge management effort
based on knowledge economics. Swanstrom was formerly a practice leader
for knowledge management at Arthur D. Little (ADL), one of the most
prestigious senior management consulting firms in the world (Karl Wiig
of Arthur D. Little coined the term "Knowledge Management" in
1986.
In 2001, Swanstrom formed the
not-for-profit Global
Knowledge Economics Council (GKEC) as a global body to create
standards for knowledge and knowledge management economics to be
utilized in managing knowledge economies in countries and firms around
the world. In his role as
Secretary-General of GKEC, Swanstrom has given presentations, trained,
and consulted on knowledge and knowledge management economics to
government ministries and departments in South Africa, New Zealand, and
the United States.
For the last ten years, Swanstrom
has provided knowledge governance and management consulting services to
Neilson Media Research, US Census Bureau, US Federal Aviation
Administration, Raytheon, Caterpillar,
Special Address by
NAVYUG MOHNOT CEO, QAI, India
‘ The India Success Story ’