"Establishing a Brand New and High Maturity Development Centre"
Paul Iredale & Suttawat Triwittayapoom, Reuters, Thailand

The tutorial is about the challenges we face establishing a brand new Software Centre in Thailand. Recruiting 600 people in three years, progress to date & how we intend to meet our target. At the same time the transfer of support for 200 products & the use of an onshore/offshore development model, the immense amount of knowledge transfer, the language & switching to be the core offshore development site. While all of this is happening establishing a CMM® level 5 environments, which uses Six Sigma teams to drive process improvement.

Paul Iredale has over 20 years experience in management, development, testing & process improvement within the commercial & government industries. He is one of the most experienced CMM® Lead Assessors in Europe & has performed over 80 formal assessments. He was the European Software Quality Manager in Motorola responsible for both Quality & Process Improvement across four development groups over 200 engineers in Germany, Denmark, France & the UK the group achieved CMM® Level 4 in 1996.
Suttawat Triwittayapoom has over 10 years experience in software development, project management & process improvement. He was part of the process improvement team implementing CMM® Level 2 for the Bangkok development group of Reuters. He is also a CMM® Lead Assessor & continue to play a role in driving process improvement at Reuters Software (Thailand), which achieved CMM® Level 3 in December 2002.

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