Trainings offered by QAI


Software Engineering & Management Courses

Process Improvement Courses


IT Service Management related training Courses

A. Accredited ITIL® (IT Infrastructure Library) Certificate courses:

   
     
   
 
Practitioner Certificate in ITSM
 
Problem Management
 
Change Management
 
 
Service Desk & Incident Management
     
   
 
Manager Certificate in IT Service Management
 
 
     
   
 
Bridge Course
 
 

B. ITSM Generic Courses

BPO (Business Process Outsourcing) Courses


COPC(SM) Training Programs for BPO/ Customer Contact Centers

Performance Enhancement Training Programs for BPO/ Customer Contact Centere

 

Overview

List of courses
Calendar

How Do I register
Training request form

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